Privacy policy

Privacy Policy – Luminex Agency

Welcome to Luminex Agency. Your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our services or browse our website. We encourage our clients and visitors to carefully review this policy.

1. Information We Collect

When you use our services or purchase from us, we may collect personal details such as your name, address, email address, and contact number. Additionally, when you browse our site, we may automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

With your consent, we may also send you updates about our services, new offerings, promotions, and other agency-related information via email.

2. Consent

  • How do we get your consent?
    When you provide us with personal details to complete a transaction (such as placing an order, arranging service delivery, or requesting support), you give us permission to collect and use it for that specific purpose.
    If we request your information for any secondary reason (such as marketing), we will either ask you directly for consent or provide you with the option to decline.

  • Withdrawing Consent:
    If you decide to change your mind after opting in, you may withdraw your consent at any time by contacting us at luminuxagency@gmail.com or +92 303 5988381.

3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. Payment Methods

Depending on your chosen payment method, your details may be shared with payment processors such as Visa, MasterCard, PayPal, Payoneer, Bank Transfer, or JazzCash strictly for payment processing purposes. We do not store your payment details on our servers.

5. Third-Party Services

Third-party service providers engaged by us will only collect, use, and disclose your information as necessary to perform their services. However, certain providers (like payment gateways) have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

Please note: Some service providers may operate in jurisdictions different from yours or ours, meaning your data could be subject to the laws of that jurisdiction.

External Links:
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies before using their services.

6. Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Age of Consent

By using our services, you confirm that you are at least the age of majority in your region, or that you have given us consent to allow your minor dependents to use our website and services.

8. Changes to Privacy Policy

We may update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If significant changes are made, we will notify you so that you are aware of how we collect, use, and share your information.

If Luminex Agency is acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.

9. Contact Us

For questions, corrections, or requests regarding your personal data, or to lodge a complaint, please contact us:

📧 Email: luminuxagency@gmail.com
📞 Phone/WhatsApp: +92 303 5988381